Privacy Policy - VM Parcel Hub

1. Information We Collect

We collect information you provide when booking a shipment, including sender and receiver names, mobile numbers, addresses, and parcel details. We also collect account information (email, name, mobile) if you register.

2. How We Use Your Information

Your information is used to process bookings, deliver shipments, share tracking updates, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties.

3. Sharing With Partners

We share necessary details with our delivery partners and last-mile agents strictly to fulfill your shipment. They are bound to handle your data confidentially.

4. Data Security

We use industry-standard security including encrypted connections, role-based access controls and row-level database security to protect your data.

5. Your Rights

You can request access, correction or deletion of your personal data by contacting us at info@vmparcelhub.com or 8949089910.

6. Cookies

We use essential cookies to keep you signed in and remember preferences. We do not use third-party advertising cookies.

7. Changes to This Policy

We may update this policy. The latest version will always be available on this page.

8. Contact

For privacy questions, email info@vmparcelhub.com or call 8949089910.